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Onsite software trainer retail pharmacy tech

Liberty Software

This is a Full-time position in Garland, TX posted May 25, 2019.

We are seeking a customer focused Pharmacy Software Trainer / Technician to setup computer equipment and configure software at retail pharmacy locations nationwide and provide training and assistance to pharmacy staff both onsite and over the phone, as well as perform the following duties: Provide onsite and web-based training of Liberty’s pharmacy software Assist pharmacy staff members by troubleshooting hardware and software issues, insurance claim adjudication problems or answering general questions Install specified software packages such as operating systems and Liberty’s proprietary software (pharmacy management suite) Configure and test networking settings Install hardware and peripheral components such as workstations, servers, monitors, keyboards, printers, scanners, point-of-sale lanes, cables and networking equipment on user’s premises Respond to client inquiries concerning systems operation and diagnose system hardware, software and operator problems Recommend or perform remedial actions to correct problems Provide detailed updates, status and completion information to manager, problem request tracking system and/or users, via phone, e-mail or in-person communication 100% travel