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Help desk needed asp in health care downtown


This is a Full-time position in Los Angeles, CA posted May 30, 2019.

Help Desk Tech 2 available in Downtown L.A.

Will provide workstation phone and onsite support for users and/or clients, resolving computer issues and help desk-related requests.

Plans, analyzes, configures, and installs new personal computer systems, determining user specifications for hardware and software upgrades; maintains and repairs existing computers; and deals with most issues that are simple or routine, escalating more complex or involved issues to Level II staff.

Will compose documentation and communication regarding help desk/telephone support operations, and focuses on customer relations, achieving user comfort level on computer applications and equipment.

Training/certification in a technical or a business school.

Preferred: Associates Degree EXPERIENCE: At least 3 yrs.

experience in configuring & administering networked computer systems in a Windows environment 2 years of experience in configuring & administering networked computer systems in a Windows environment Strong experience with TCP/IP, Microsoft Outlook Email, Laptops and PDAs such as blackberry.

Must also be familiar in configuring remote LAN access for VPN.

Experience in providing support to telecommute & mobile laptop users required.

Working knowledge of the Microsoft Office Suite, Windows XP/7 and Active Directory.

CompTIA A+ certified, HDI certified For immediate consideration, please send your resume as an MS doc and place a follow up call to Vivian.We are an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, age (40 and over), gender identity, national origin, protected veteran status, disability or any other protected classification under federal and state Jobble