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Associate Project Director-Clinical – Quality Management

The Joint Commission

This is a Contract position in Oakbrook Terrace, IL posted June 23, 2021.



Leads team-based projects addressing the identification, specification, testing and implementation of national standardized performance measures for various care settings and clinical areas. This includes establishing and convening clinical and technical advisory panels, conducting research to identify the evidence base supporting clinical performance measures and development of technical implementation specifications. Represents The Joint Commission on various external workgroups associated with assigned areas of responsibility. Leads and/or serves on internal work groups when appropriate. Coordinates, compiles, analyzes and communicates the results of field reviews, research and/or evaluation activities of measure specification appropriateness. Participates in and/or leads work groups for projects of a highly complex technical nature or specific project components within larger projects as assigned.



  1. Leads projects of moderate to high complexity or multiple project components within the larger projects. Guides project or project components through to successful completion within required time lines. Manages competing priorities among various components of projects.  
  2. Develops detailed project work plans to implement/operationalize project components. Creates project process template/flow chart, plans activities, develops strategies and design tools for collection of information, and assures documentation of findings.
  3. Establishes and convenes clinical expert technical advisory panels, conducts research to identify the evidence base supporting clinical performance measures and development of clinical and technical implementation specifications.
  4. Conducts public communication and sensing sessions related to proposed measure development. Aggregates and analyzes feedback so as to appropriately communicate findings to the technical advisory panels and other interested parties.  
  5. Collaborates with other staff in the development of electronic performance measures, providing the clinical guidance for modeling measure concepts using available electronic (EHR) information models, value sets in standard vocabularies and articulation criteria and logical scenarios for inclusion/exclusion in measure populations.
  6. Develops and maintains sufficient understanding of electronic health information technology-related standards, information models and standard terminologies to contribute to the design of electronic specifications.
  7. Assigns responsibility for specific project tasks to relevant project staff and provides work direction. Monitors project progress and regularly communicates/reports status to department leadership.  
  8. Monitors expenses related to project components and identifies potential areas for revenue generation within the division or within a specific project.
  9. Assists in the development of study designs, methodologies, analytical plans, and data collection instruments for assigned projects including but not limited to:
    1. Convening and coordinating activities within the division to ensure timely project implementation and completion.
    2. Maintaining and expanding knowledge base using available resources.
    3. Offering unique approaches and alternatives in strategies for research or analysis.
  10. Serves as a content expert to the Division of Healthcare Quality Evaluation and other divisions within the Joint Commission, as well as to external national groups.
  11. Defines parameters for literature reviews, prepares staff memoranda, position papers, and ad hoc reports for the Board of Commissioners, various committees, and senior leadership.
  12. Assists with the dissemination of measurement and research findings through presentation at national advisory groups, conferences, and publications.
  13. Participates in the development of policies and procedures necessary for smooth project implementation and consistent project performance. Develops and coordinates training programs necessary for project implementation.
  14. The following responsibilities apply only if assigned to a Strategic Business Unit (SBU): Actively contributes to the successful achievement of SBU performance objectives through effective SBU team involvement and proactive communication and collaboration.



Our team members embrace a number of commonly shared enterprise values – quality, respect, integrity, courtesy, teamwork, recognition, improvement, empowerment, and responsiveness. These values represent the behavior each employee is expected to exhibit in his or her role. In our view fostering a culture that embodies these values will lead to success and growth of our team members and our division. 

  1. A Registered Nurse (RN), Health Information Administrator (RHIA) or equivalent with level of knowledge equivalent to that ordinarily acquired through the completion of at least a master’s degree. Certified Professional in Healthcare Quality (CPHQ) desirable.  
  2. Five to seven years of healthcare experience.  This experience should include, but need not be limited to:
    • Acute/chronic/ambulatory care
    • Quality improvement
    • Risk management and/or health information systems, including collecting and analyzing data from administrative and clinical data sources
    • Project management
    • Research methods and analysis
    • Development of reports, analytics, or clinical decision support to aide clinical best practices
    • PC-based computer applications
    • Five or more years of clinical experience with emphasis on chronic care, quality improvement, risk management and/or health information systems including collecting and analyzing data from administrative and clinical data sources.  
  3. Interpersonal skills to effectively coordinate the work of other professionals and to interact with members of healthcare organizations, national quality organizations, professional societies and the public.  Experience working with professional associations, clinical experts, and task forces desirable.
  4. Requires minimum amount of direction, and possesses excellent written and verbal communication skills.


This job description is intended to describe the general nature and level of work performed by an employee assigned to this position.  The description is not an exhaustive list of all duties, responsibilities, knowledge, skills and abilities, and working conditions associated with this position.  All requirements are subject to possible modification due to business needs and/or reasonable accommodations for individuals with disabilities.