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Ambulatory RN 2 – Primary Call Center Triage

Rush University Medical Center

This is a Contract position in Chicago, IL posted May 13, 2019.

Job Title: Ambulatory RN 2
– Primary Call Center Triage Department: Ambulatory Care Shift: 1st Specialty: Call Center Job Number: 2018-3390 Date Posted: 03/18/2019 Position Type: Nursing-Ambulatory/Outpatient Job Qualifications: Nurse Triage for Call Center The Call center team is seeking a Triage Nurse to work collaboratively with other members to coordinate care of patients.

Position Highlights: An expert Customer Relationship Management
– call center workflow utilized to collect information to manage and identify patterns of patient responses and can use past experiences to implement solutions for current situations Collaborate with other members of the health care team when the need for assistance is identified.

Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities.

(cultural, spiritual, intellectual, age educational and psychosocial).

No Weekends or Holidays Excellent opportunity to bring your nursing expertise to assist The Department of Surgery Call Center.

Position Responsibilities: Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.

Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities.

(cultural, spiritual, intellectual, age educational and psychosocial).

Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect.

Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.

Position Qualifications: Current State of Illinois Registered Nurse licensure required.

Current RN Licensure in the State of Illinois BSN or MSN Current CPR Certification Excellent computer skills; EMR experience preferred Excellent communication and interpersonal skills Requires long hours siting and working on phones Company Highlights: Rush’s newest 14-story hospital is the cornerstone of the Rush Transformation, an ongoing effort to build new facilities, renovate existing buildings and adopt new technology Rush University Medical Center is a four-time Magnet facility located in Chicago, IL
– www.rush.edu Leading academic medical center, acute care hospital w/ 676 beds RUMC offers a competitive salary, outstanding benefits & the professional advantages of an environment that supports your development & recognizes your achievements.

As one of the most popular cities in the nation, Chicago is a cultural, historical and diverse city.

Located on the shores of Lake Michigan, Chicago in known for its nearly 200 distinct neighborhoods and its extensive park systems, along with its sports teams, museums and vibrant theater community.

Rush is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Nurse Triage for Call Center The Call center team is seeking a Triage Nurse to work collaboratively with other members to coordinate care of patients.

Position Highlights: An expert Customer Relationship Management
– call center workflow utilized to collect information to manage and identify patterns of patient responses and can use past experiences to implement solutions for current situations Collaborate with other members of the health care team when the need for assistance is identified.

Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities.

(cultural, spiritual, intellectual, age educational and psychosocial).

No Weekends or Holidays Excellent opportunity to bring your nursing expertise to assist The Department of Surgery Call Center.

Position Responsibilities: Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.

Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities.

(cultural, spiritual, intellectual, age educational and psychosocial).

Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect.

Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.

Position Qualifications: Current State of Illinois Registered Nurse licensure required.

Current RN Licensure in the State of Illinois BSN or MSN Current CPR Certification Excellent computer skills; EMR experience preferred Excellent communication and interpersonal skills Requires long hours siting and working on phones Company Highlights: Rush’s newest 14-story hospital is the cornerstone of the Rush Transformation, an ongoing effort to build new facilities, renovate existing buildings and adopt new technology Rush University Medical Center is a four-time Magnet facility located in Chicago, IL
– www.rush.edu Leading academic medical center, acute care hospital w/ 676 beds RUMC offers a competitive salary, outstanding benefits & the professional advantages of an environment that supports your development & recognizes your achievements.

As one of the most popular cities in the nation, Chicago is a cultural, historical and diverse city.

Located on the shores of Lake Michigan, Chicago in known for its nearly 200 distinct neighborhoods and its extensive park systems, along with its sports teams, museums and vibrant theater community.

Rush is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.